• Will my personal information be shared with third parties?

Solekbyzara prides itself on providing a safe and secure shopping experience. All information is kept private and confidential. We do not share or sell your personal details with any third parties. For more information.

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• I am having problems logging into my account

 

If you receive a message stating that your email address/password is not recognised - please follow the steps below:

• Please clear your cache and browser history. Close and open a new browser.

• Make sure you are using the same email address and password you registered with.

• If you are unable to recall your password, click on “forgot your password?” link on the page. You will be prompted to enter your email address and a link will be sent to you to create a new password for your account

If you enter your password incorrectly three times, your account will be locked for 30 minutes. You will need to close and open a new browser after 30 minutes to re-sign in. If you continue to experience problems, please email solekbyzara@gmail.com  with the details and screenshots of the error.