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What kind of payment method may I use at solekbyzara?
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Paypal
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Online Bank Transfer (CIMB CLICKS)
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Cash On Delivery (“COD”) – currently only available in Penang, Kelantan, Terengganu, Pahang, Perak, Selangor, Kuala Lumpur, Putrajaya, Negeri Sembilan, Melaka and Johor.
Please enter your post code at checkout to identify if COD is available in your area.
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Is payment via Cash On Delivery safe?Your security is very important to us. We work closely with our courier company to ensure Cash On Delivery orders are safe. You will be required to sign an invoice upon delivery, which will confirm and ensure the collection of your cash.
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Is there a maximum order amount for COD?
COD is available for purchases of value RM300 and below (after applicable discounts).
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Why does my Order Status show “payment pending”? Should I re-create a new order?Most payments are processed immediately. Once the order has been confirmed you will receive a confirmation email with delivery details. If you do not receive a confirmation email within 24 hours, please contact us at solekbyzara@gmail.com and do not re-create your order to prevent duplication